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In this course we will emphasize the risks of converting valuable staff members into disgruntled employees. It is well-known that it takes only one disgruntled employee to turn things upside down. This can ruin businesses and create personal, professional, and financial havoc. Emphasis will also be given to taking proper steps to protect one’s professional legal liabilities. Without them, one can face devastating legal problems. Knowing and understanding the complex issues of employee management can help those who want a peaceful and worry-free veterinary business.

This seminar/lecture provides an interactive and monitored learning opportunity for practicing veterinarians and veterinary technicians. We will focus on the role and importance of the veterinary hospital staff and how to make them more productive in order to practice better veterinary medicine and boost the efficiency, proficiency, and profitability of the veterinary hospital.

PROGRAM AGENDA
For
SMART PRACTICE MANAGEMENT


Start Time	Stop Time	Minutes of CE	Session Topic	Presenter Name
9:00	10:45	105	Staff Management - Keep Them or Lose Them - Your Choice	Dr. Madan Khare'
10:45	11:00		BREAK
11:00	12:45	105	Marketing of Veterinary Services and Products During Hard Times	Dr. Madan Khare'
12:45	1:45		LUNCH
1:45	3:30	105	Avoid Getting Burn Notice From Board or Court	Dr. Madan Khare'
3:30	3:45		BREAK
3:45	5:30	105	Record Keeping For the Veterinary Patient- Tips to Improve Your Services	Dr. Madan Khare'
TOTAL CE MINUTES		420
TOTAL CE HOURS		8
MAXIMUM HOURS FOR ANY ONE PARTICIPANT		8

CONTINUING EDUCATION PROVIDER:
Dr. Khare' is an American Association of Veterinary State Boards of Registry of
Approved Continuing Education Provider.

CONTINUING EDUCATION CREDITS (RACE APPROVAL):
SMART PRACTICE MANAGEMENT has been approved for 8 hours of continuing education (CE) credit for Veterinarians and Veterinary Technicians in jurisdictions which recognize AAVSB's RACE approval; however, participants should be aware that a few state boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education.